Staying updated on job progress is crucial for efficient operations. With AutoOps®, our Real-Time Job Updates feature gives you immediate visibility into every job's status, ensuring timely actions and accurate information. From tracking job progression to identifying potential issues, our system keeps you in control every step of the way.
AutoOps® provides a clear overview of how many jobs are at each stage of the workflow, including booked, dispatched, in-progress, quality-checked, billed, and paid. Stay on top of your operations with real-time data at your fingertips. on job progress is crucial for efficient operations. With AutoOps®, our Real-Time Job Updates feature gives you immediate visibility into every job's status, ensuring timely actions and accurate information. From tracking job progression to identifying potential issues, our system keeps you in control every step of the way.
Our Real-Time Job Updates feature categorizes each job into specific statuses, so you always know where things stand:
Booked: The job has been scheduled.
Dispatched (not accepted): The job has been assigned, but the technician hasn’t acknowledged it yet.
Dispatched (accepted): The technician has accepted the job and is ready to go.
In-progress: The job is currently being worked on.
Awaiting back office review: The job is done, but it needs final approval from the office.
Quality checked: The job has passed all quality checks and is ready for billing.
Billed: The invoice has been sent to the customer.
Paid: The payment has been received.
AutoOps® doesn’t just track jobs; it ensures they’re done right. Our system flags potential issues in job data through Quality Assurance Notes, allowing you to address them before they become problems. This feature helps maintain high standards across all your operations.
Receive timely alerts when a job hasn't started, such as when a technician is not en route 30 minutes before the scheduled time. Stay ahead of delays and keep your operations running smoothly.
AutoOps® alerts you when critical data is missing, such as Home Improvement Contract information. Ensure all necessary information is in place to complete the job successfully.
Technicians update job statuses in real-time, and this information is instantly reflected in your scheduler's view. This dynamic interaction ensures up-to-the-minute accuracy across your operations.
We offer flexible pricing plans to meet the needs of businesses of all sizes. Explore our plans and find the one that fits your requirements.
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